Colne’s Virtual High Street, Free Delivery Service and Click & Collect hub launches in a ‘bid’ to support Colne High Street this Christmas.

Colne Bid Business Advice, Initiatives & Projects, Newsletter Colne’s Virtual High Street, Free Delivery Service and Click & Collect hub launches in a ‘bid’ to support Colne High Street this Christmas.
colne virtual highstreet

Business Advice Initiatives & Projects Newsletter

Colne’s Virtual High Street, Free Delivery Service and Click & Collect hub launches in a ‘bid’ to support Colne High Street this Christmas.

Posted By Editor

Colne BID is taking the town online… in a response to tackling a second lockdown where non-essential retail businesses are forced to close again.
We’re offering all our small retailers their own online ‘Shopify‘ store, with an ambitious project to potentially take the whole town online so shoppers can still support their favourite, local independent shops during the pandemic.

Colne BID – the town’s Business Improvement District is behind this project through their www. cometocolne.com hub which features a new Virtual Shopping Hub of Colne’s online retail or service businesses, as well as our ‘Essential’ shops who are trading during lockdown.


This means people will be able to browse our Virtual Colne Shopping Hub and support their local High Street, right through the run up to Christmas as we can also offer free local delivery to tempt shoppers. We’re hoping our businesses can pick up some new customers from further afield too.


The town has teamed up with a local delivery partner, LiveWell UK who are able to deliver anything in the Pendle Borough -next day (weekdays only), using a local network. This local delivery service, as well as offering a click & collect hub, will be provided at no cost to the consumer or Colne business, thanks to funding from Colne BID, Colne Area Committee and Pendle Borough Council. It gives many types of High Street businesses, including hairdressers, gyms and restaurants the opportunity to pivot their business to create a retail element, sell online or via click and collect.


Jane Turner, one of the BID Directors, and owner of local business Tubbs of Colne said;

This is about future-proofing the High Street, and it’s a great opportunity for some of our smaller retailers to develop their businesses.
Christmas is a really important time for retailers, and it’s been great to see the numbers of small businesses wanting to sign up and the show of support from the community who are keen to ditch Amazon and spend money locally this Christmas. We’ve got businesses adapting to a takeaway service or click and collect, and examples of really innovative ways of making sure they survive. We’re moving at an incredible pace, with new websites being designed and launched within 3-4 days and the delivery service beginning on Tuesday 10 November”.

Visit www.cometocolne.com to explore our town centre website, business directory and virtual shopping hub.

Any Colne Retailer interested in signing up or finding out more can contact Jane Turner e: info@turnerwines.co.uk or Lisa Durkin, Colne BID Manager e: manager@colnebid.co.uk

Further Information for businesses:

Get your business online with Shopify

Colne BID is offering you FREE technical support to set up your basic online shop using Shopify. Chris, our Digital specialist will work with you to set up your online shop template and how to populate your online shop. Colne BID will also pay for the first month’s Shopify subscription worth $29 (Ongoing monthly Shopify costs are $29 to be paid by the retailer).

”Shopify – Create an ecommerce website backed by powerful tools that help you find customers, drive sales and get online. ”

What we need from you to get started on building your online shop:

  1. Your Business Details & Description – Contact details, social media profiles etc.
  2. THREE Photos (JPEG) to help ‘Brand’ your shop – Ideally 1 with a logo. Good quality images are required.
  3. Up to 5 product categories or areas for your online shop.

Yes its that easy to get set up with your basic template – so what are you waiting for? Get in touch with us now to book your slot with Chris. We’re designing your personalised website templates for you as quick as we can. You will need to dedicate several hours of your time adding your products and building your shop once the template is set up but it will be worth it when you turn your retail store into an online store and keep serving customers when your doors are closed. You’ll have the support of the ‘Come To Colne’ Virtual hub to help your business be discovered.

Free Local Delivery Service & Click and Collect hub

Colne BID are assisting with funding a local delivery service which will be available to retail shops in Colne, even those retailers that have their own existing website or courier arrangements. You can switch to our partner LivewellUK during this promotional period if your existing website allows. The delivery service will be available from Tuesday 10th November until Christmas* (end date to be finalised) :

-Daily FREE deliveries to houses in Pendle (Monday – Friday).

-A Click and Collect Hub – Operates between 8.30am and 4pm Monday-Friday .Parcels can be dropped / collected by the customer at any time within that range. This is a free service.

-A Nationwide Dispatch solution to homes outside of Pendle – this a chargeable service. You WILL be charged the cost of postage only for this service, which will charged at cost:

0-2kg = £3.78 + VAT

2-15kg = £4.97+VAT

Perishable next day, up to 10kg = £6.50 + VAT . This will be recharged to you by weekly invoice.

These services are all being provided by LiveWellUK, and to register for the free Pendle delivery service, to use the national courier service or the Click and Collect Hub, you need to email colne@livewelluk.com. You need to provide your business name, address, phone and email.

LiveWellUK HQ: Bridge Mill, Burnley Road, Colne, BB8 8DY. (Bridge Mill is the mill directly next to Colne Snooker Hall, opposite Colne MOT Centre. The blue front door should be used.

The services will be operational from Tuesday 10th November 2020.

More Detailed information on the LivewellUK & Colne BID delivery service can be downloaded here.

Colne BID disclaimer:

Please note we have set all these wheels in motion for this project in just a few days to get urgent help and support to businesses during lockdown and the challenging weeks until Christmas. We are still adding business listings and data to our ‘Come to Colne’ website directory. Please get in touch with Lisa -Colne BID Manager e: manager@colnebid.co.uk , if you want your business to be added or if any information is incorrect. We will review and refine the Delivery & Click and collect service with our partner Livewell Uk in line with demand to meet business needs where possible. We have a very small team (some are volunteers), working really hard on this project to make it happen. Please be kind and patient with your requests. You don’t have to be a Colne BID business to get involved, but you do need to be Colne based. We have secured Government funding to contribute towards the project costs so we can help and support independent, Colne Retail businesses during these difficult times.

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